• Assigned Community Manager: A professional Community Manager is assigned to your association. You will deal with the same person for all your needs, ensuring clear and consistent communication.

• 24/7/365 Emergency Service: Around-the-clock emergency service is provided 24 hours a day, 7 days a week, 365 days a year. During after-hours emergencies, you can expect a response within 20 minutes.

• Full Customer Service Support: Someone is always available to take your call or call back during normal business hours.

• Full Fiscal Accounting Services & Support: We provide detailed, easy-to-understand monthly financial statements. We track the collection of monthly assessments and ensure Association bills are paid in a timely fashion.

• Tax & Document Management: Annual filing of tax returns, disclosures, and other required documents are managed by C Flood Management.

• Budget Preparation: Annual draft budget preparation is included with the monthly fee at no extra cost to the HOA.

• Prompt Communication: Enjoy prompt responses to all service inquiries—all messages are returned the same business day.

• No Hidden Fees: All charges to the HOA are approved in advance. There are never any surprises for “miscellaneous” charges.

• Work Order Tracking: Detailed and timely information is maintained on all work order statuses.

• Modern Internet Solutions: Innovative and creative web solutions to help improve the conduct of Association business and enhance communication with individual Homeowners, including online options for monthly assessment payments.

All of these contracted services are provided for one set monthly management fee.